Reputation Management

Taking Control of your Brands Online Reputation Is No Longer Optional

Table of Contents

Don't Let Bad Reviews Tank Your Online reputation

Reputation Management Services

No matter the size of your business our reputation management services offer several benefits that your business needs. Why? Reviews are a core part of today’s business landscape, in a recent study on consumer behavior almost 80 percent of users cited reviews as the reason for changing their mind about a purchase.

Let us take care of your reputation, so you can do what you do best, run your business. Reach out today and we will send you a free proposal. 

What is reputation Management?

People are talking about your business online and whatever they are saying is cementing your reputation in the real world. So, reputation management is removing and responding to negative mentions and comments, and highlighting and responding to positive reviews. 

The way we do reputation management here at Terra is a little bit different. Using proprietary software we can track all mentions of your business across all the major social media and review platforms 24/7 365. We can track mentions and respond almost in real-time which means negative reviews and mentions are handled extremely quickly. 

Why does my business need its reputation managed?

No matter how big your company is, “they” meaning prospects, customers, clients…anyone, and, potentially, everyone is talking about you. They are posting on Facebook sharing their thoughts about your latest product with their family, leaving a comment on your blog, tweeting updates about their customer experience, and much more.

As a busy business owner, you don’t have time to monitor these sites to make sure the conversation is positive and confronts professionally the negative statements. So, what we do is 24/7 365 monitor all mentions of your business and make sure everything is responded to appropriately. 

Our Process

We track all major social media and review sites using our proprietary software. This gives us the ability to track mentions of your business 24/7 365. 

  1. Devise response plan
  2. Monitor your online mentions 24/7 365 days a year
  3. Respond to all reviews good or bad
  4. Make sure your company has an update profile on all major Review Sites. 
  5. Track & measure results 

Think Ahead

Even if you don’t have any reviews we will make sure your company profiles are filled out correctly on all of the major review sites. This will help you with SEO purposes when people search your company name and make sure when you do get reviews on that site the customers is seeing the correct information. 

We Manage Reviews Across ALL Platforms

Daily reputation scans make sure nothing goes unaddressed.

  • facebook logo
  • google logo
  • Trip Advisor
  • Yelp
  • bbb logo
  • yellow pages logo
  • Foursquare

We Solve Real Problems

what can we do for you?

Social Media Management

Our social media experts take the guesswork out of it. Stop spending your time posting and researching hashtags and spend it doing what you do best, running your business. Let us use our proven strategies to help you succeed on social media.

Paid Ads

From PPC, print ads, to even buying leads we can help facilitate all of your paid advertising needs. Our experts are well-versed in many advertising platforms and have the certifications to back it up.

Web Design

We build custom websites with your brand's image at the forefront while remaining focused on maximizing conversions. Whether you need leads for your business or trying to drive sales with an e-commerce site. We can bring your dream to life.

Ready To Protect Your Online Reputation?

Just one bad review can wreak havoc on your business.