No matter the size of your business our reputation management services offer several benefits that your business needs. Why? Reviews are a core part of today’s business landscape, in a recent study on consumer behavior almost 80 percent of users cited reviews as the reason for changing their mind about a purchase. Let us take care of your reputation, so you can do what you do best, run your business. Reach out today and we will send you a free proposal.
What is reputation Management?
People are talking about your business online and whatever they are saying is cementing your reputation in the real world. So, reputation management is removing and responding to negative mentions and comments, and highlighting and responding to positive reviews.
The way we do reputation management here at Terra is a little bit different. Using proprietary software we can track all mentions of your business across all the major social media and review platforms 24/7 365. We can track mentions and respond almost in real-time which means negative reviews and mentions are handled extremely quickly.
Why does my business need its reputation managed?
No matter how big your company is, “they” meaning prospects, customers, clients…anyone, and, potentially, everyone is talking about you. They are posting on Facebook sharing their thoughts about your latest product with their family, leaving a comment on your blog, tweeting updates about their customer experience, and much more.
As a busy business owner, you don’t have time to monitor these sites to make sure the conversation is positive and confronts professionally the negative statements. So, what we do is 24/7 365 monitor all mentions of your business and make sure everything is responded to appropriately.
We track all major social media and review sites using our proprietary software. This gives us the ability to track mentions of your business 24/7 365.
Even if you don’t have any reviews we will make sure your company profiles are filled out correctly on all of the major review sites. This will help you with SEO purposes when people search your company name and make sure when you do get reviews on that site the customers is seeing the correct information.